Islam Mohamed
👋 Welcome to my portfolio

I'm Islam Mohamed

IT Senior Engineer |

Riyadh, Saudi Arabia

Get in Touch View Experience
Scroll Down
About Me

Professional Summary

Results-driven IT Senior Engineer with 17+ years of progressive experience across the telecom and enterprise sectors. Proven track record of leading cross-functional teams and delivering mission-critical infrastructure solutions for industry leaders including Ericsson, E&, and STC across Egypt, Bahrain, Indonesia, and Saudi Arabia. Specialized in cloud architecture, DevOps automation, and large-scale network operations — consistently achieving 99.9%+ uptime and driving significant cost reductions through strategic virtualization and optimization. Holding a Master's degree in Software Engineering from Cairo University, I bridge the gap between infrastructure reliability and modern software practices to architect future-ready, scalable technology solutions.

17+ Years of Impact
99.9% Uptime Achieved
4+ Countries Served
MSc Software Eng.
Career Path

Work Experience

STC (Qeema Outsourced)

IT Infrastructure Team Lead

Riyadh, Saudi Arabia

Jun 2024 – Present
  • Lead a high-performing team of infrastructure engineers, driving 99.9% service uptime across enterprise-grade environments.
  • Architect and oversee end-to-end IT infrastructure — servers, networks, security systems — aligned with STC's strategic objectives.
  • Spearhead infrastructure projects from blueprint to production, consistently delivering on time and under budget.
  • Reduce operational costs by 30%+ through strategic adoption of cloud services, containerization, and virtualization.

STC (Qeema Outsourced)

Senior IT Infrastructure Engineer

Riyadh, Saudi Arabia

Feb 2021 – May 2024
  • Designed and implemented cloud-native infrastructure solutions, enabling seamless CI/CD pipelines and automated provisioning.
  • Engineered high-availability clusters with advanced load balancing, supporting 10K+ concurrent users.
  • Managed 200+ Linux servers (Ubuntu, RHEL/CentOS) with automated configuration management.
  • Built and maintained Jenkins-based CI/CD environments, reducing deployment cycles from days to hours.

STC (Qeema Outsourced)

RPA Operation — Head of Deployment

Riyadh, Saudi Arabia

Sep 2019 – Jan 2021
  • Led end-to-end RPA deployment lifecycle — planning, staging, go-live, and post-deployment validation.
  • Established deployment governance framework, reducing production incidents by 45%.
  • Orchestrated 24/7 incident management with an average resolution time under 30 minutes.
  • Designed and delivered technical training programs, upskilling 15+ team members on RPA best practices.

Ericsson Egypt LTD (Etisalat Account)

Installation Engineer & Material Handler

Cairo, Egypt

Oct 2015 – Mar 2019
  • Identifying WBS locations in a warehouse for new equipment contracts.
  • Making Allocation Sheets based on release materials daily.
  • Managing returns to the warehouse and warranty material tracking.
  • Handled and supervised material transfer and labeling from DHL to ARAMEX.

Ericsson Egypt LTD

IE Team Leader

Cairo, Egypt

Aug 2013 – Sep 2015
  • Monitored IE Team performance and reported on metrics.
  • Provided technical support for installation issues and critical site problems.
  • Led project coordination, resulting in timely delivery.
  • Coached team members through new or difficult workflows.

Ericsson Egypt LTD (Etisalat Account)

IE Engineer

Cairo, Egypt

Feb 2010 – Jul 2013
  • Checked and analyzed survey reports provided by Survey Team.
  • Conducted site survey and inspection for installation of new and existing Radio Base Stations and Transmission Link-up sites.
  • Coordinated with RND, TND, and Civil Works to achieve optimum design for sites.
  • Ensured all installation engineering rules, methods & work instructions are updated and followed.
Education

Academic Background

🎓

Master's Degree

Software Engineering

Cairo University

2024
📜

Diploma

Software Engineering

Cairo University

2022
🎓

Bachelor's Degree

Information Systems

Cairo University

2008
Expertise

Technical Skills

Linux Administration 95%
Cloud Computing 90%
Infrastructure Design 92%
DevOps & CI/CD 88%
Network Engineering 85%
Server Administration 93%
Patch Management 87%
System Monitoring 90%
Storage Area Networks 82%
Service Delivery 88%
Hardware Troubleshooting 85%
Compliance & Security 80%

Languages

Arabic Native
English Upper Intermediate
Credentials

Certifications & Achievements

🐧

Red Hat Certified Administrator (RHCSA)

📋

ITIL Foundation Certificate in IT Service Management

🤖

UiPath RPA Developer Advanced Diploma

💻

Microsoft Certified IT Professional (MCITP)

Key Achievements

🏆

Spearheaded an enterprise IT asset management system, achieving 100% visibility over 500+ hardware and software assets organization-wide.

🏆

Integrated automated patch management pipelines, reducing vulnerability exposure windows by 80% and ensuring continuous compliance.

🏆

Architected centralized monitoring dashboards using Metabase, providing real-time infrastructure health metrics to executive leadership.

🏆

Drove cloud migration initiatives that resulted in 30%+ cost savings while improving system performance and scalability.

Get in Touch

Contact Me

Phone

+966 503 914 506

Email

info@islamtech.dev

Location

Riyadh, Saudi Arabia